Sala Outreach

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How To Access SALA’s Services

SALA’s services are provided primarily through appointments at senior centers in Santa Clara County. Appointments are scheduled by calling the centers. See the appointment location link on this website for a list of these locations and their phone numbers.

SALA attorneys also make home visits to institutionalized and homebound elders. To arrange a home visit, contact SALA’s Central Office at (408) 295-5991. Urgent legal assistance, for matters that meet our emergency guidelines, is also available by calling SALA’s "HOTLINE" at (408) 295-5991.

SALA’s goal is to provide quality legal services to our clients. To that end, SALA prefers to meet personally with clients so that we can fully review their legal matters and relevant documents. Except for certain types of urgent matters, which are handled through our telephone "HOTLINE", SALA is not able to provide general legal advice by phone.

The Senior Adults Legal Assistance Hotline: (408) 295-5991

Currently SALA is handling the following types of matters through our HOTLINE:

Elder Abuse

Denial, Reduction, or Termination of public benefits

Sheriff’s evictions (on a case by case basis)

SALA will make every effort to conduct an emergency telephone intake and assessment within 48 business hours for clients with that call our HOTLINE with above-described problems. Please note that our emergency case guidelines are subject to change depending on our current active caseload and the availability of our attorney resources.

Elders with such emergency matters, or individuals wishing to refer such elders, should contact the SALA HOTLINE. The 48-hour response time is limited to "emergency" cases only, so it is important to provide us with as much information as possible to help us assess whether the case meets our emergency guidelines. When making a referral, we need the client’s name, phone number, a brief factual summary, and any critical dates or deadlines.

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